Our 30 day happiness promise
If for any reason, other than a manufacturing defect, you are not satisfied in the first 30 days, simply prepare and pack the unit carefully and let us know you want to return it. Your refund will depend on the condition of the Berkey or items purchased.
*** FILTERS MUST GO THROUGH TROUBLESHOOTING WITH OUR SUPPORT AND RECEIVE A RETURN AUTHORIZATION BEFORE THEY CAN BE RETURNED OR REFUNDED ***
Call 888-688-0858 EXT 2 for returns
Our service promise
We promise to work with you to ensure that your introduction to Berkey Water Filtration Systems is a great experience. We will respond quickly to your inquiries and assist you in any way we can to get you set up and enjoying the fresh pure healthy taste of Berkey filtered water. This will include free return and replacement of any Berkey part or component not working due to workmanship or quality defects.
Our fairness promise - Refund Amounts
Once we receive the returned Berkey Filter, we'll do a quick inspection and normally issue a full refund less standard return shipping fee. Your refund will be calculated as follows:
- If the unit is received and is unopened, unused and in its original shipped condition, the refund amount will be the purchase less a $20 return shipping fee.
- If the unit has been used (any part in contact with water, water spots etc), mishandled, improperly packed or missing items, the refund amount will be the purchase price less a 24% disposal and handling fee in addition to the $20 return shipping fee.
BerkeyFiltersUSA shipping now expanded with international shipping to over 130 countries
Shipping Services Include Duties and Taxes (Destination Duties Paid)
- International Standard (Best value 6-12 days transit)
- International Express (DHL 2-3 days transit)
All international shipping services include all duties and taxes required by your country so you won't experience any unexpected costs once your purchase arrives. All services are highly reliable and tracking is provided every step of the way so you'll always know where your purchase is.
If you're not on a tight schedule, International Standard is an unbeatable choice for shipping to your country and like all our international shipping, you will not have to pay any additional costs to receive your purchase.
Please note that you are responsible for ensuring that your purchase is an allowable import.
BerkeyFiltersUSA - Layaway and Financing Plans
Want Your New Berkey Water Filter Later?
We have the most flexible Layaway Plan for those who are planning to purchase a Berkey Water Filter for a future event. It's easy, quick and securely powered by PayPal. You make a down payment (of your choice) and select the number of payments you desire.
PLEASE NOTE: Layaway means that your will make a downpayment followed by a series of monthly payments. AFTER the item on Layaway is fully paid for, THEN your Berkey will be shipped to you.
If you cancel the plan, please be aware that 1.9% of the total purchase price is non-refundable - this is the service fee provided to the finance company and neither you nor us can get it back.
LAY-BUY LAYAWAY PLAN - SEE HOW IT WORKS
Lay-Buy makes it easy for you to buy the products and services that you need by paying for them via a down payment and up to three monthly instalments.
AFFORDABLE: Our calculator allows you to select the down payment you can afford to layby today and the amount of months you need to pay off the product.
SECURITY: All Payments are processed within PayPal’s secure environment.
CONVENIENCE: Payments are automatically setup between you and the seller with no intervention by either party ever. Unless a payment is missed.
FLEXIBLE: You can also call us to move the pending payments earlier or later.
CHOICE: A Lay-Buy Payment can be made and recurring profile setup via your PayPal account or your credit card.
5 SIMPLE STEPS
Select the normal checkout button (not the PayPal button)
2. PROVIDE SHIPPING AND CONTACT INFORMATION
Please double check your typing, this is the only way we can contact you and the destination to ship your Berkey.
3. SELECT SHIPPING METHOD
We highly recommend
- Continental USA - UPS Ground (6-10 day transit)
- Off-Continent USA - UPS Air
- International - Standard International Service (6-12 day transit)
4. SELECT LAYAWAY PAYMENT (PUT IT ON LAYBUY)
Please ensure the Billing address is correct to avoid a transaction error. Then select "Put it on LayBuy" and Click "COMPLETE ORDER"
5. CHOOSE YOUR LAYAWAY OPTIONS
Payment calculator makes it easy for you to set up your own payment plan.
6. CLICK "PUT IT ON LAYBUY" TO ENTER PAYPAL
Complete down-payment and setup recurring profile in PayPal’s secure environment.
Payments are processed by PayPal on the scheduled date YOU set. Check your order status within your PayPal reporting module. Contact us if you want to move your payments earlier or later.
Receive the item or service shortly after your last payment.
No interest charges ever, no membership fees ever – NO DEBT.
We believe that knowing what to expect is important to our customers happiness and want to make you aware of the following:
- There is a 1.9% up-front, non-refundable administrative fee for all layaway plans. This is charged on the full amount of the purchase including shipping charges. We do not receive this amount, it is paid to our financial partner who coordinates and administers this convenience layaway plan with PayPal.
- Cancellation of your Layaway plan will incur a cancellation fee of USD $50.00 which will be withheld from any refund amount due to cancellation.
- If the item is returned after receiving the product, the buyer is responsible for proper packing and any shipping charges. Click here for our Return Policy.
- Be sure to read our Layaway Agreement which is the agreement that covers your Layaway purchase. Click Here to Read Layaway Agreement Terms.
Want Your Berkey Water Filter Now?
QUESTIONS & ANSWERSAsk a Question
Does it remove fluoride?
Hello - the PF2 fluoride filters can be added to the system to accomplish that.
How often do you have to replace the filters? Cost of filters?
Hi there - The BB9 black Berkey filters will deliver up to 6000 gallons of water per pair of filters used. So for a family of 3 using 3 gallons/day, the filters should be replaced every 2000 days or about 5 years. The pair of Berkey filters cost $107 per pair. Hope this helps!
We need to transport our berkey. Do we need to do anything special?
To transport the Berkey water filter system: I would remove the spigot and bag it. Then remove the filters and let them dry at least over night. Just stand then up in the dish stand and let them drain. If you are going to have the Berkey filter system in transit for a few days then you should let the filters drain until dry. Then store them in a large ziploc bag. Flip the top chamber over and place it in the lower chamber. Now you can pack the pieces for transport.
Hope this helps!
How often do I change out the filters? When I first purchase the filter for $258 does that come within 2 filters already? Do you offer military discounts?
We offer 3 types of Big Berkeys with pricing and performance to suit every need:
**Big Berkey Ceramic is equipped with 2 Super Stearasyl Ceramic Filters - these are the time tested world standard for gravity filters. These should be changed every 1000 gallons (per pair of installed filters) or annually whichever occurs first.
**Big Berkey Carbon is equipped with 2 BB9 Black Berkey Filters - these are the filters Berkey became known for and should be changed every 6000 gallons or 3000 refills (per pair of installed filters).
**Big Berkey Earth is equipped with Berkey's newest and most cost effective filters. Made of diatomacsous earth with granulated active charcoal, these Berkey filters are the best performing water filtration units. The filters should be changed out every 6000 gallons (per pair of installed filters) or 3 years whichever occurs first.
Does it filter floride?
That's a great question! The PF-2 fluoride filters should be used with the BB9 black Berkey filters to filter fluoride. If purchasing a Berkey filter with Ceramic or the New Premium Berkey Earth Diatomaceous Filters, then the PF-4 filters should be added to remove filter fluoride.
Does it filter out chlorine from town water?
That's a great question! This Big Berkey Water Filter has been tested to remove over 99.9% of chlorine and chloramines from town water sources. Hope this helps and have an amazing day!
How long does it take to filter water
That's a great question! The Big Berkey with 2 BB9 black filters should fill in 2-4 hours, on average a little over 3 hours. The actual time depends on variations in the manufacture of each filter, the local water condition and also how well the filters were prepped and primed. Many people fill up at night so they wake up to a full tank.
Hope this is helpful. Have an amazing day!
how much is it for extra system?
You can shop for deals on bulk items in our warehouse section. There we provide great prices on items such as bulk quantities.
Click To See Berkey Filter Warehouse Deals
Does it filter metals (copper)?
Yes the BB9 Black Berkey filters have been tested to reduce Copper metal levels by 99.9%. Other metals that are removed like this are lead, iron, chromium, manganese and many more.
Hope this is helpful!
Is there a warranty?
Good question! Yes - new Berkey systems come with a full manufacturer warranty. Additionally, we have a 30 day happiness guarantee - during this period we will work with you as much as needed - whether you simply need some assistance in setting up the system or help troubleshooting any aspect of the system... during this time you can return the product for a full refund (less return postage costs).
Click to See Our Satisfaction Guarantee
Have an amazing dayy!
Where can I get a list of chemicals and minerals your system removes Also bacteria and such from pond water. How long filters last how many. In container
Hello - please click on this link to see a set of tests on the Berkey water filters run by an independent test lab. It will detail the contaminants address by the Berkey filter system. BerkeyFiltersUSA - Berkey Water Filter BB9 Test Results
Big Berkey Water Filter - Top Selling Kitchen Countertop Water Filter
Welcome to Fresh, Pure Healthy Water
Why Wait? Purchase Now to Begin Enjoying the Benefits from Drinking Pure Berkey water from your kitchen countertop water filter
Say goodbye to lugging heavy bottles of water from the grocery store
Say goodbye to expensive bottles of water from who knows where
Experience Pure Fresh Healthy water with the Berkey kitchen countertop water filter
Say HELLO to inexpensive, always available, healthy water you can taste
Yours for less than 3 cents per gallon of fresh Pure Healthy Water
Get your Berkey kitchen countertop water filter - Get Fresh Healthy Water
2 Gallon Berkey Water Filter with 2 Black Berkey Filters
The most popular Berkey water filter model - great for up to 2-3 people
The versatile Big Berkey water filter is comes in multiple sizes to fit singles through medium-large groups at home, churches, hospitals, for outdoor activities or during unexpected emergencies. The Big Berkey filter is sized to be the perfect water filter for 1-4 people and is the perfect size for your kitchen countertop water filter.
The Big Berkey Filter conditions both treated water and untreated raw water easily taking on water from lakes, streams, stagnant ponds, water catchments and other untreated water. The Berkey Water Filter is perfect for everyday use and critical in situations such as hostile environments or disasters where electricity or treated water may not be available.
The Big Berkey filter removes pathogenic bacteria, cysts and parasites and extracts harmful chemicals such as herbicides, pesticides, VOCs, organic solvents, radon 222 and trihalomethanes. The Big Berkey Water Filter also reduces nitrates, nitrites and unhealthy minerals such as lead and mercury. This system is so powerful it can remove food coloring from water without removing the beneficial minerals your body needs. Virtually no other system can duplicate this performance.
- The Big Berkey Water Filter (BK 4X2) has a storage capacity of about 2 gallons (8.5 liters).
- Upper chamber nests within the lower chamber for easy transport (13" tall).
- Fully assembled, the Big Berkey stands 19" in height with a diameter of 8.5".
- Manufactured from high-grade polished 304 Stainless Steel.
- Can be fitted with PF-2 fluoride filters for areas where the water is highly fluoridated.
- Black Berkey Filter elements in the basic configuration will deliver up to 6,000 gallons of pure Berkey water. That's approximately 6-8 years of use before replacement (depending on water usage).
- The Big Berkey Water Filter can be upgraded to a maximum of 4 Black Berkey filter elements and 4 PF-2 fluoride filters.
- The Big Berkey Water Filter is not shipped to California or Iowa