NEW BERKEY WARRANTY SITE OPENS UP
This is the Manufacturer direction on Warranty which was sent to all authorized Berkey Dealers.
In an effort to provide the best quality service to Berkey® consumers everywhere, NMCL requires all Warranty Claim request forms be submitted directly by the purchaser (retail consumer). Authorized Berkey® Dealers are not permitted to submit Warranty Claim request forms on behalf of their customers.** Any form submitted by a dealer on behalf of a customer will be automatically denied.
Why the change?
Our Support Specialists are highly trained to diagnose and resolve even the most elusive problems experienced with Berkey® product. Adding a third party (seller) to the replacement process causes confusion for all persons involved. By allowing us to speak to the customer directly, we get questions answered faster, allowing for a smoother replacement process for the customer. We know how important it is for you to build relationships with your customers. Please feel free to educate your customers about Berkey® products or discuss their recent experiences with the product with them*. However, when it comes to replacing the product per NMCL Limited Warranty, please refer your customers to the Warranty Claim section on www.berkebynmcl.com/support *Support Specialists may require customers to complete various tests or troubleshooting steps. The steps or tests will need to be completed a second time, even if you have asked the customer to perform them already. This is to ensure the customer has performed the steps according to NMCL's standards and for documentation purposes.
BerkeyFiltersUSA shipping now expanded with international shipping to over 130 countries
Shipping Services Include Duties and Taxes (Destination Duties Paid)
- International Standard (Best value 6-12 days transit)
- International Express (DHL 2-3 days transit)
All international shipping services include all duties and taxes required by your country so you won't experience any unexpected costs once your purchase arrives. All services are highly reliable and tracking is provided every step of the way so you'll always know where your purchase is.
If you're not on a tight schedule, International Standard is an unbeatable choice for shipping to your country and like all our international shipping, you will not have to pay any additional costs to receive your purchase.
Please note that you are responsible for ensuring that your purchase is an allowable import.
QUESTIONS & ANSWERSAsk a Question
in an emergency, we want to be able to utilize our pool water. Will this filter remove the chlorine in the pool water and make it safe to drink?
Hello - that's a great question. The Berkey water filter can be used with pool water in an emergency. Please note that prolonged use will shorten the filter life. so if you wanted to prepare for extended outages, you may consider having spare filters Hope this helps!
My well water for my home has sulfur and iron according to water quality testing. The water has an odor and does not taste good. Will a Berkey filter out the iron and sulfur in my water?
Thank you for contacting us. The Berkey BB9 Black filters have been tested to filter out iron and sulfur and should provide the results you seek. Have a great day!
I have a well for our water, it's heavy water and it appears from the faucets and the taste to have bacteria issues. Can your filters do an entire home ? Thank you
Hello - the Berkey water filter is what's known as a Point of Use system. You would take water from the tap and pour it into the Berkey to be filtered for consumption. You may want to look at an inline whole house filter to do the primary filtration for showers etc and then use the Berkey water filter for your drinking and cooking. Let us know if we can assist further. The best way is to call us at 888-688-0858 or send us an email. Have a wonderful day!
I want the bb9 6gallon
Thanks for contacting us - we do have the 6 gallon Crown Berkey BB9 water filter in stock. Have a great day!
*** IMPORTANT MESSAGE***
Dear Valued Customer
We continue to experience extremely high demand, many items are out of stock and lead times may be up to 45-60 business days to ship. We are temporarily suspending all expedited shipping including "Ground", “Rush Order”, “2nd Day Air” and “3rd Day Select” as shipping options until we get caught up on shipping all existing orders, we will keep you informed when this changes.
We will still accept orders so that you can reserve your space in the lineup for order deliveries.
PLEASE EMAIL US
support@BerkeyFiltersUSA.com to secure your inventory
You must provide:
Products and quantity needed
We will send you a specially numbered order. You must complete the checkout and payment in order to assure your position in the queue and secure the inventory for you.
We appreciate your patience. Thank you
Made for the Extreme, Enjoyed Every Day
Berkey® Systems are powerful, freestanding water purifiers that sit on a countertop or stand. Simply pour water from virtually any source into the top chamber of the system, and dispense purified water easily from the lower chamber through a handy spigot. The systems are easy to use—no electricity, tools or plumbing needed. Enjoy clean, delicious purified water that retains the healthy minerals your body needs for an average of less than 2 cents per gallon.
The Gold Standard in Gravity-Fed Water Purification
Berkey® Systems equipped with Black Berkey® Purification Elements remove greater than 99.999% of viruses and greater than 99.9999% of pathogenic bacteria, while also removing or dramatically reducing protozoa, trihalomethanes, inorganic minerals, heavy metals, pharmaceuticals, pesticides, VOCs, petroleum products, perfluorinated chemicals, rust, silt, sediment and even radiologicals. Each pair of long-lasting Black Berkey® Purification Elements can treat up to 6,000 gallons (or about 5 years of typical use) before needing replacement. If desired, Berkey PF-2™ Fluoride and Arsenic Reduction Elements may be installed on each Black Berkey® Purification Element.
Benefits that Offer You Freedom
- In control and confident- Take control of your tap water. Berkey® water purification systems address a broad universe of potential contaminants, giving you peace of mind.
- Loving every sip- When your water tastes great, you drink more of it. Enjoy nourishing purified water that retains the beneficial minerals your body needs.
- Ready for any adventure– Travel the world, hit the trail or relax at the lake. Portable and powerful Berkey® water purification systems reduce harmful contaminants from raw water sources like streams, lakes and ponds.
- Prepared and empowered– Be ready for natural disasters and sudden emergencies. Berkey® water purification systems can purify raw, untreated water in situations where a potable source of water is not available.
For any questions about this system, please contact the Authorized Berkey® Dealer
you purchased this system from. For WARRANTY service or more information about assembly or troubleshooting help, please go to
Berkey Support & Service: www.berkeybynmcl.com
Specifications for the Crown Berkey® System
The 6 gallon Crown Berkey® System comes standard with 2 Black Berkey® Purification Elements, and is ideal for 6-12 people for everyday use.
- Holds up to 6 gallons of purified water
- Includes 2 Black Berkey® Purification Elements standard
- Expandable to 8 Black Berkey® Purification Elements total
- System is 11" in diameter x 30" in height
- Shipping weight: approximately 15 lbs.
- AISI 304 stainless steel construction
Included in the box:
- Upper and lower stainless steel chambers
- 2 Black Berkey® Purification Elements
- 1 stainless steel lid, knob and screw
- 1 spigot, rubber gasket to protect the base
- 2 wing nuts, 2 washers
- 1 priming button
- 6 blocking plugs
Berkey® stainless steel chambers are assembled in the USA from US and imported parts. Black Berkey® Purification Elements are made and assembled in the USA.
Multi-use systems not available in CA or IA.