NEW BERKEY WARRANTY SITE OPENS UP
This is the Manufacturer direction on Warranty which was sent to all authorized Berkey Dealers.
In an effort to provide the best quality service to Berkey® consumers everywhere, NMCL requires all Warranty Claim request forms be submitted directly by the purchaser (retail consumer). Authorized Berkey® Dealers are not permitted to submit Warranty Claim request forms on behalf of their customers.** Any form submitted by a dealer on behalf of a customer will be automatically denied.
Why the change?
Our Support Specialists are highly trained to diagnose and resolve even the most elusive problems experienced with Berkey® product. Adding a third party (seller) to the replacement process causes confusion for all persons involved. By allowing us to speak to the customer directly, we get questions answered faster, allowing for a smoother replacement process for the customer. We know how important it is for you to build relationships with your customers. Please feel free to educate your customers about Berkey® products or discuss their recent experiences with the product with them*. However, when it comes to replacing the product per NMCL Limited Warranty, please refer your customers to the Warranty Claim section on www.berkebynmcl.com/support *Support Specialists may require customers to complete various tests or troubleshooting steps. The steps or tests will need to be completed a second time, even if you have asked the customer to perform them already. This is to ensure the customer has performed the steps according to NMCL's standards and for documentation purposes.
QUESTIONS & ANSWERSAsk a Question
I watched the video on how to assemble but could not tell how the Fluoride filter would work. Is the fluoride filter used in place of the Black filter? Are there videos that show how the product works?
The Berkey fluoride filters work with the black filters and attach to the threaded end of the black BB9 filter. They hang down into the lower chamber - water flows from the top chamber into the black filters and down the cetner of the black filters. Normally the water would then drip into the lower chamber;with the fluoride filters attached, the water will instead drip into the fluoride filters (which are suspended in the lower chamber) and then be filtered and fill the lower chamber.
Does the system filter out chlorine?
Hi there - the Royal Berkey Water Filter absolutely filters out chlorine. Thanks!
Does the filtration rate decrease when the fluoride filters are installed? I have the Royal Berkey with two black filters and two ceramic fluoride filters.
Hello - that's a great question! When the Berkey fluoride filters are installed, the flow rate will decrease. Thank you.
Does it remove fluoride?
Hello - to remove maximum fluoride using the Berkey gravigty fed water filter system, I'd recommend you add the Berkey PF-2 Fluoride filters to your Berkey system. These filters work with the Black BB9 purifiers to remove fluoride. Thank you and have a great day!
*** IMPORTANT MESSAGE***
Dear Valued Customer
We continue to experience extremely high demand. While we are now achieving 5-7 days lead times of in-stock items, transportation is still congested and may result in up to up to 20 business days between order and delivery.
Please note that credit card/banks have instituted a 3-4% withholding/process charge on all cancelled orders - so please be aware that we are now unable to provide a full 100% refund on cancellations.
We appreciate your patience. Thank you
Royal Berkey® System (3.25 gal.)
Made for the Extreme, Enjoyed Every Day
Berkey® Systems are powerful, freestanding water purifiers that sit on a countertop or stand. Simply pour water from virtually any source into the top chamber of the system, and dispense purified water easily from the lower chamber through a handy spigot. The systems are easy to use—no electricity, tools or plumbing needed. Enjoy clean, delicious purified water that retains the healthy minerals your body needs for an average of less than 2 cents per gallon.
The Gold Standard in Gravity-Fed Water Purification
Berkey® Systems equipped with Black Berkey® Purification Elements remove greater than 99.999% of viruses and greater than 99.9999% of pathogenic bacteria, while also removing or dramatically reducing protozoa, trihalomethanes, inorganic minerals, heavy metals, pharmaceuticals, pesticides, VOCs, petroleum products, perfluorinated chemicals, rust, silt, sediment and even radiologicals. Each pair of long-lasting Black Berkey® Purification Elements can treat up to 6,000 gallons (or about 5 years of typical use) before needing replacement. If desired, Berkey PF-2™ Fluoride and Arsenic Reduction Elements may be installed on each Black Berkey® Purification Element.
Benefits that Offer You Freedom
- In control and confident- Take control of your tap water. Berkey® water purification systems address a broad universe of potential contaminants, giving you peace of mind.
- Loving every sip- When your water tastes great, you drink more of it. Enjoy nourishing purified water that retains the beneficial minerals your body needs.
- Ready for any adventure– Travel the world, hit the trail or relax at the lake. Portable and powerful Berkey® water purification systems reduce harmful contaminants from raw water sources like streams, lakes and ponds.
- Prepared and empowered– Be ready for natural disasters and sudden emergencies. Berkey® water purification systems can purify raw, untreated water in situations where a potable source of water is not available.
For any questions about this system, please contact the Authorized Berkey® Dealer
you purchased this system from. For more information about assembly or troubleshooting help, please go to
Berkey Support & Service: www.berkeybynmcl.com
Specifications for the Royal Berkey® System
The 3.25 gallon Royal Berkey® System comes standard with 2 Black Berkey® Purification Elements, and is ideal for 2-4 people for everyday use.
- Holds up to 3.25 gallons of purified water
- Includes 2 Black Berkey® Purification Elements standard
- Expandable to 4 Black Berkey® Purification Elements total
- System is 9" in diameter x 23" in height
- Shipping weight: approximately 11 lbs.
- AISI 304 stainless steel construction
Included in the box:
- Upper and lower stainless steel chambers
- 2 Black Berkey® Purification Elements
- 1 stainless steel lid, knob and screw
- 1 spigot, rubber gasket to protect the base
- 2 wing nuts, 2 washers
- 1 priming button
- 2 blocking plugs
Berkey® stainless steel chambers are assembled in the USA from US and imported parts. Black Berkey® Purification Elements are made and assembled in the USA.
Multi-use systems not available in CA or IA.