NEW BERKEY WARRANTY SITE OPENS UP
This is the Manufacturer direction on Warranty which was sent to all authorized Berkey Dealers.
In an effort to provide the best quality service to Berkey® consumers everywhere, NMCL requires all Warranty Claim request forms be submitted directly by the purchaser (retail consumer). Authorized Berkey® Dealers are not permitted to submit Warranty Claim request forms on behalf of their customers.** Any form submitted by a dealer on behalf of a customer will be automatically denied.
Why the change?
Our Support Specialists are highly trained to diagnose and resolve even the most elusive problems experienced with Berkey® product. Adding a third party (seller) to the replacement process causes confusion for all persons involved. By allowing us to speak to the customer directly, we get questions answered faster, allowing for a smoother replacement process for the customer. We know how important it is for you to build relationships with your customers. Please feel free to educate your customers about Berkey® products or discuss their recent experiences with the product with them*. However, when it comes to replacing the product per NMCL Limited Warranty, please refer your customers to the Warranty Claim section on www.berkebynmcl.com/support *Support Specialists may require customers to complete various tests or troubleshooting steps. The steps or tests will need to be completed a second time, even if you have asked the customer to perform them already. This is to ensure the customer has performed the steps according to NMCL's standards and for documentation purposes.
QUESTIONS & ANSWERSAsk a Question
How often do we need to change filtration and/or membrane?
Hi Jacques - that's a great question! Stage 1-3 need to be replaced every 6 months, Stage 4, 5 need to be replaced every 12 months. Thanks and have a great day!
Does it remove fluoride?
Hi there - that's a great question! The answer is yes, it absolutely filters out fluoride. In fact the Naples Naturals Reverse Osmosis Water Filtration System is one of the most effective technology to filter fluoride from your drinking water. Have an awesome day!
How much space is required for installation of the 5 stage & 6 stage units?
Hi there - both filter systems will require 18-inches wide x 9-inches deep x 19 inches to be properly mounted. You should probably allow an extra 3-6 inches of height and width to allow easy replacement of the filters. The tank is 14 inches tall by 12 inches diameter and you should probably allow an extra 6 inches of height to allow the hoses to nicely curve from the tank. Thank you and have a great day!
Now you can enjoy the purity of Reverse Osmosis for less than the cost of countertop water filters with the value packed Naples Naturals 5-stage Reverse Osmosis Water Filtration System 505. The purity and efficiency of this system is unmatched by any other filter technology available for residential use.
Enjoy fresh clean water from this premium quality multi-layered progressive reverse Osmosis RO water filtration system. Reverse Osmosis water filter systems are known to remove over 1000+ different kinds of contaminates from your drinking water. The Naples Naturals Reverse Osmosis water filter system features a 0.0001 micron reverse Osmosis membrane which is smaller than any other filter technology in its value range.
The Naples Naturals reverse Osmosis water filtration system uses 5 progressive water filtration stages to provide great drinking water:
- First - a sediment filter to trap particles, including rust and calcium carbonate
- Second - another sediment filter with smaller pores to remove the rest of solids from the water
- Third - an activated carbon filter with smaller pores to trap organic chemicals and chlorine
- Fourth - a reverse Osmosis filter, which is a thin film composite membrane having 0.0001 micron or 0.000000004 inch pores to separate Pure water from any remaining impurities.
- The 5th stage carbon filter polishes the resulting water to make it pristine.
At 50 gallons per day, this system is designed to serve the needs of the average family of up to 6-8 people and has one of the lowest maintenance cost of any system.
The entire system fits nicely under a standard kitchen sink. Installation is set up for folks who are pretty handy with a drill and wrench - all critical installation parts are right in the box. Any questions can be easily answered in our owners manual or by contacting our knowledgeable and friendly customer service.
Purchase your Naples Naturals reverse Osmosis water filter system today to experience crisp fresh healthy water right from your faucet.