NEW BERKEY WARRANTY SITE OPENS UP
This is the Manufacturer direction on Warranty which was sent to all authorized Berkey Dealers.
In an effort to provide the best quality service to Berkey® consumers everywhere, NMCL requires all Warranty Claim request forms be submitted directly by the purchaser (retail consumer). Authorized Berkey® Dealers are not permitted to submit Warranty Claim request forms on behalf of their customers.** Any form submitted by a dealer on behalf of a customer will be automatically denied.
Why the change?
Our Support Specialists are highly trained to diagnose and resolve even the most elusive problems experienced with Berkey® product. Adding a third party (seller) to the replacement process causes confusion for all persons involved. By allowing us to speak to the customer directly, we get questions answered faster, allowing for a smoother replacement process for the customer. We know how important it is for you to build relationships with your customers. Please feel free to educate your customers about Berkey® products or discuss their recent experiences with the product with them*. However, when it comes to replacing the product per NMCL Limited Warranty, please refer your customers to the Warranty Claim section on www.berkebynmcl.com/support *Support Specialists may require customers to complete various tests or troubleshooting steps. The steps or tests will need to be completed a second time, even if you have asked the customer to perform them already. This is to ensure the customer has performed the steps according to NMCL's standards and for documentation purposes.
BerkeyFiltersUSA shipping now expanded with international shipping to over 130 countries
Shipping Services Include Duties and Taxes (Destination Duties Paid)
- International Standard (Best value 6-12 days transit)
- International Express (DHL 2-3 days transit)
All international shipping services include all duties and taxes required by your country so you won't experience any unexpected costs once your purchase arrives. All services are highly reliable and tracking is provided every step of the way so you'll always know where your purchase is.
If you're not on a tight schedule, International Standard is an unbeatable choice for shipping to your country and like all our international shipping, you will not have to pay any additional costs to receive your purchase.
Please note that you are responsible for ensuring that your purchase is an allowable import.
BerkeyFiltersUSA - Layaway and Financing Plans
Want Your New Berkey Water Filter Later?
We have the most flexible Layaway Plan for those who are planning to purchase a Berkey Water Filter for a future event. It's easy, quick and securely powered by PayPal. You make a down payment (of your choice) and select the number of payments you desire.
PLEASE NOTE: Layaway means that your will make a downpayment followed by a series of monthly payments. AFTER the item on Layaway is fully paid for, THEN your Berkey will be shipped to you.
If you cancel the plan, please be aware that 1.9% of the total purchase price is non-refundable - this is the service fee provided to the finance company and neither you nor us can get it back.
LAY-BUY LAYAWAY PLAN - SEE HOW IT WORKS
Lay-Buy makes it easy for you to buy the products and services that you need by paying for them via a down payment and up to three monthly instalments.
AFFORDABLE: Our calculator allows you to select the down payment you can afford to layby today and the amount of months you need to pay off the product.
SECURITY: All Payments are processed within PayPal’s secure environment.
CONVENIENCE: Payments are automatically setup between you and the seller with no intervention by either party ever. Unless a payment is missed.
FLEXIBLE: You can also call us to move the pending payments earlier or later.
CHOICE: A Lay-Buy Payment can be made and recurring profile setup via your PayPal account or your credit card.
5 SIMPLE STEPS
Select the normal checkout button (not the PayPal button)
2. PROVIDE SHIPPING AND CONTACT INFORMATION
Please double check your typing, this is the only way we can contact you and the destination to ship your Berkey.
3. SELECT SHIPPING METHOD
We highly recommend
- Continental USA - UPS Ground (6-10 day transit)
- Off-Continent USA - UPS Air
- International - Standard International Service (6-12 day transit)
4. SELECT LAYAWAY PAYMENT (PUT IT ON LAYBUY)
Please ensure the Billing address is correct to avoid a transaction error. Then select "Put it on LayBuy" and Click "COMPLETE ORDER"
5. CHOOSE YOUR LAYAWAY OPTIONS
Payment calculator makes it easy for you to set up your own payment plan.
6. CLICK "PUT IT ON LAYBUY" TO ENTER PAYPAL
Complete down-payment and setup recurring profile in PayPal’s secure environment.
Payments are processed by PayPal on the scheduled date YOU set. Check your order status within your PayPal reporting module. Contact us if you want to move your payments earlier or later.
Receive the item or service shortly after your last payment.
No interest charges ever, no membership fees ever – NO DEBT.
We believe that knowing what to expect is important to our customers happiness and want to make you aware of the following:
- There is a 1.9% up-front, non-refundable administrative fee for all layaway plans. This is charged on the full amount of the purchase including shipping charges. We do not receive this amount, it is paid to our financial partner who coordinates and administers this convenience layaway plan with PayPal.
- Cancellation of your Layaway plan will incur a cancellation fee of USD $50.00 which will be withheld from any refund amount due to cancellation.
- If the item is returned after receiving the product, the buyer is responsible for proper packing and any shipping charges. Click here for our Return Policy.
- Be sure to read our Layaway Agreement which is the agreement that covers your Layaway purchase. Click Here to Read Layaway Agreement Terms.
Want Your Berkey Water Filter Now?
QUESTIONS & ANSWERSAsk a Question
I see that the filters can hold 2 - 4 filters. What is the benefit of using more filters?
Hello. Adding an extra pair of purifying berkey filters to the top chamber will reduce the time to filter a tank of water which is helpful if you need to get filtered water quickly. Hope this helps!
What can I do to filter out floride and chlorine?
Hello - the black Berkey BB9 filter will do a great job of filtering chlorine. The PF-2 fluoride filters will reduce your fluoride. The two together should achieve what you ask. Hope this is helpful!
What are the filter
The Berkey BB9 Black Filters are carbon block filters. They may release minor amounts of surface carbon into the water during the first 3-5 tanks of water produced. Once properly purged, the filters do not put anything into the water as they are made from carbon formed under extremely high pressure versus other media that are powder or granule based. There are many test results available. Please visit here to see test results of the filters.
Berkey BB9 Filter Test Results
BB9 Berkey Filters Replacement
Genuine Berkey Filter Replacement for:
- Go Berkey 1 Quart Stainless Steel Canister (uses 1 BB9 Berkey replacement filter) - Buy 1 pack
- Travel Berkey Water Filter (uses 2 BB9 Berkey filter replacement) - Buy 1 pack
- Big Berkey Water Filter (uses up to 4 BB9 Berkey replacement filters) - Buy 1 or 2 packs
- Berkey Light Water Filter (uses up to 4 BB9 Berkey filter replacement) - Buy 1 or 2 packs
- Royal Berkey Water Filter (uses up to 4 BB9 Berkey replacement filters) - Buy 1 or 2 packs
- Imperial Berkey Water Filter (uses up to 6 BB9 Berkey filter replacement) - Buy 1,2 or 3 packs
- Crown Berkey Water Filter (uses up to 8 BB9 Berkey replacement filters) - Buy 1,2 3, or 4 packs
Renew or upgrade your Berkey Filters with these replacement BB9 Berkey Replacement Filters. The BB9 Black Berkey Filter Elements will fit most gravity fed water filters including: Berkey Filters, Pro-pur filters and many other water filter systems.
The Berkey Water Filter System is such a powerful system exactly because of the Black BB9 Berkey Filter elements. All Berkey Water Filter Systems use these Black Berkey Replacement Filters. The Berkey Filter elements has been thoroughly tested in government certified laboratories to NSF 53 and NSF 42 National Water Purity Standards. The test results demonstrate that the Berkey Replacement Filter element is arguably the most powerful gravity water filter on the market.
You can be confident in the quality of the water you drink when it's been filtered through a Black Berkey Filter element. The Black Berkey Filters are more powerful than any other gravity fed filter available. Each Black Berkey Filter is cleanable, just use a nylon scrub pad and rub the surface vigorously (don't worry if you see black... it's designed to be scrubbed hard), re-prime the Berkey Filter and it's ready to go again. Each Black Berkey Filter element will deliver up to 3,000 gallons of pure Berkey Filtered Water.
The powerful Black Berkey Filter elements also remove or reduce a long list of unwanted conatminants including viruses, pathogenic cysts, parasites, chemicals such as herbicides and pesticides, VOCs, detergents, organic solvents, cloudiness, trihalomethanes, silt, sediment, heavy metals, foul tastes and odors, yet they leave in the healthful and beneficial minerals that your body can benefit from.
The Black Berkey Filter's performance can be summarized as follows:
- Viruses: >99.999% Exceeds Purification Standard (Log 4): MS2 Coliphage Fr Coliphage
- Pathogenic Bacteria Surrogate: >99.9999% Exceeds purification standards (Log 6): Raoutella terrigen
- trihalomethanes: Removed to >99.8% (Below Lab Detectable Limits): Bromodichloromethane Bromoform Chloroform Dibromochloromethan
- Inorganic Minerals: Removed to Below Lab Detectable Limits: Chlorine Residual (Total Residual Chlorine
- Volatile Organic Compounds (VOC): Removed to Below Laboratory Detectable Limits
- Heavy Metals: Aluminum, Antimony, Barium, Cadmium, Chromium, Cobalt, Copper, Hexavalent Chromium (Chromium 6), Lead, Mercury, Molybdenum, Nickel, Vanadium
- Also removes or reduces: Arsenic, MBAS, Nitrites, Selenium, Thallium, Rust, Silt and Sediment, Turbidity, Foul Tastes and Odors