Our 30 day happiness promise
If for any reason, other than a manufacturing defect, you are not satisfied in the first 30 days, simply prepare and pack the unit carefully and let us know you want to return it. Your refund will depend on the condition of the Berkey or items purchased.
*** FILTERS MUST GO THROUGH TROUBLESHOOTING WITH OUR SUPPORT AND RECEIVE A RETURN AUTHORIZATION BEFORE THEY CAN BE RETURNED OR REFUNDED ***
Call 888-688-0858 EXT 2 for returns
Our service promise
We promise to work with you to ensure that your introduction to Berkey Water Filtration Systems is a great experience. We will respond quickly to your inquiries and assist you in any way we can to get you set up and enjoying the fresh pure healthy taste of Berkey filtered water. This will include free return and replacement of any Berkey part or component not working due to workmanship or quality defects.
Our fairness promise - Refund Amounts
Once we receive the returned Berkey Filter, we'll do a quick inspection and normally issue a full refund less standard return shipping fee. Your refund will be calculated as follows:
- If the unit is received and is unopened, unused and in its original shipped condition, the refund amount will be the purchase less a $20 return shipping fee.
- If the unit has been used (any part in contact with water, water spots etc), mishandled, improperly packed or missing items, the refund amount will be the purchase price less a 24% disposal and handling fee in addition to the $20 return shipping fee.
BerkeyFiltersUSA shipping now expanded with international shipping to over 130 countries
Shipping Services Include Duties and Taxes (Destination Duties Paid)
- International Standard (Best value 6-12 days transit)
- International Express (DHL 2-3 days transit)
All international shipping services include all duties and taxes required by your country so you won't experience any unexpected costs once your purchase arrives. All services are highly reliable and tracking is provided every step of the way so you'll always know where your purchase is.
If you're not on a tight schedule, International Standard is an unbeatable choice for shipping to your country and like all our international shipping, you will not have to pay any additional costs to receive your purchase.
Please note that you are responsible for ensuring that your purchase is an allowable import.
BerkeyFiltersUSA - Layaway and Financing Plans
Want Your New Berkey Water Filter Later?
We have the most flexible Layaway Plan for those who are planning to purchase a Berkey Water Filter for a future event. It's easy, quick and securely powered by PayPal. You make a down payment (of your choice) and select the number of payments you desire.
PLEASE NOTE: Layaway means that your will make a downpayment followed by a series of monthly payments. AFTER the item on Layaway is fully paid for, THEN your Berkey will be shipped to you.
If you cancel the plan, please be aware that 1.9% of the total purchase price is non-refundable - this is the service fee provided to the finance company and neither you nor us can get it back.
LAY-BUY LAYAWAY PLAN - SEE HOW IT WORKS
Lay-Buy makes it easy for you to buy the products and services that you need by paying for them via a down payment and up to three monthly instalments.
AFFORDABLE: Our calculator allows you to select the down payment you can afford to layby today and the amount of months you need to pay off the product.
SECURITY: All Payments are processed within PayPal’s secure environment.
CONVENIENCE: Payments are automatically setup between you and the seller with no intervention by either party ever. Unless a payment is missed.
FLEXIBLE: You can also call us to move the pending payments earlier or later.
CHOICE: A Lay-Buy Payment can be made and recurring profile setup via your PayPal account or your credit card.
5 SIMPLE STEPS
Select the normal checkout button (not the PayPal button)
2. PROVIDE SHIPPING AND CONTACT INFORMATION
Please double check your typing, this is the only way we can contact you and the destination to ship your Berkey.
3. SELECT SHIPPING METHOD
We highly recommend
- Continental USA - UPS Ground (6-10 day transit)
- Off-Continent USA - UPS Air
- International - Standard International Service (6-12 day transit)
4. SELECT LAYAWAY PAYMENT (PUT IT ON LAYBUY)
Please ensure the Billing address is correct to avoid a transaction error. Then select "Put it on LayBuy" and Click "COMPLETE ORDER"
5. CHOOSE YOUR LAYAWAY OPTIONS
Payment calculator makes it easy for you to set up your own payment plan.
6. CLICK "PUT IT ON LAYBUY" TO ENTER PAYPAL
Complete down-payment and setup recurring profile in PayPal’s secure environment.
Payments are processed by PayPal on the scheduled date YOU set. Check your order status within your PayPal reporting module. Contact us if you want to move your payments earlier or later.
Receive the item or service shortly after your last payment.
No interest charges ever, no membership fees ever – NO DEBT.
We believe that knowing what to expect is important to our customers happiness and want to make you aware of the following:
- There is a 1.9% up-front, non-refundable administrative fee for all layaway plans. This is charged on the full amount of the purchase including shipping charges. We do not receive this amount, it is paid to our financial partner who coordinates and administers this convenience layaway plan with PayPal.
- Cancellation of your Layaway plan will incur a cancellation fee of USD $50.00 which will be withheld from any refund amount due to cancellation.
- If the item is returned after receiving the product, the buyer is responsible for proper packing and any shipping charges. Click here for our Return Policy.
- Be sure to read our Layaway Agreement which is the agreement that covers your Layaway purchase. Click Here to Read Layaway Agreement Terms.
Want Your Berkey Water Filter Now?
QUESTIONS & ANSWERSAsk a Question
I would like to purchase a Berkey shower head; however, I don't want to give up my detachable shower head. Is there a way to use the filter with an existing shower head or does Berkey make one? Donna
Hi there - that is a great question! We have the Berkey chlorine shower filter cartridge that screwes on to the pipe from the wall and then will attach to any standard shower head including fixed, detachable, showerheads with hoses. You can purchase it by clicking on this link:
Hope this helps! Have a great day.
Showering with water the way it was meant to be
In the shower environment, chlorine can either be in liquid or gas state. At higher water temperatures in the enclosed shower stall, free-chlorine moves from the liquid to the gas state, where it vaporizes and subsequently is inhaled. The United States regulates all shower head flow at 2.5 gallons per minute. Thus, the science behind shower filtration must take into account the unique situation in the shower, including temperature, flow rate and volume.
Documented scientific studies conclude that taking long hot showers is a potential health risk. In the enclosed shower stall, chlorine vaporizes where it is inhaled. To a lesser degree, dermal absorption also occurs. Medical studies suggest a link between absorption and inhalation of chlorine in the shower environment with elevated risks for diseases and serious illness. Showering in chlorinated water may also cause pre-existing conditions such as asthma and eczema, to become exacerbated.
The Berkey Shower Filter uses a patented blend of high purity calcium, copper, and zinc media known as KD-55, one of the few media that retains its dechlorinating properties in bot cold and hot water. The dechlorinating water filter operates on principles similar to catalytic converters, the main component of emission controls in vehicles. In shower filtration free chlorine radicals are converted into a harmless chloride. The scientific name for this chemical reaction is known as "Reduction-Oxidation", commonly referred to as Redox. Redox reactions can be chemically complex. Simply stated, during a Redox reaction electrons are transferred between molecules, creating new elements. For instance, when free-chlorine comes in contact with the filtration media, it is changed into a benign, water-soluble chloride. This reaction changes free-chlorine to a larger chloride element, too large to evaporate or be absorbed by the skin. It is then carried harmlessly through the water supply.
- The Berkey Shower filter is designed for those who want the benefits of showering in filtered water
- Reduces up to 95% of chlorine
- May be used with your existing shower head. Also available with massage shower head already installed
- Designed to last for 20,000 gallons or one year, whichever comes first
- Easy installation of replaceable cartridge with self-sealing threads
- "Full flow" filter insures even distribution of water throughout the media
- Easy installation of replaceable cartridge with self-sealing threads
- Back Flush Attachment to prevent premature clogging
- Reduces chemical absorption and vapor inhalation
- Effective for both hot and cold water
- Contains bacteriostatic media (KDF-55)
- Reduces damage to hair and skin
- Eliminates dirt and odors
- Reduces free chlorine, hydrogen sulfide, scale, and iron oxide (rust water)
- BPA free
- Do not use with shut-off valve