Our 30 day happiness promise
If for any reason, other than a manufacturing defect, you are not satisfied in the first 30 days, simply prepare and pack the unit carefully and let us know you want to return it. Your refund will depend on the condition of the Berkey or items purchased.
*** FILTERS MUST GO THROUGH TROUBLESHOOTING WITH OUR SUPPORT AND RECEIVE A RETURN AUTHORIZATION BEFORE THEY CAN BE RETURNED OR REFUNDED ***
Call 888-688-0858 EXT 2 for returns
Our service promise
We promise to work with you to ensure that your introduction to Berkey Water Filtration Systems is a great experience. We will respond quickly to your inquiries and assist you in any way we can to get you set up and enjoying the fresh pure healthy taste of Berkey filtered water. This will include free return and replacement of any Berkey part or component not working due to workmanship or quality defects.
Our fairness promise - Refund Amounts
Once we receive the returned Berkey Filter, we'll do a quick inspection and normally issue a full refund less standard return shipping fee. Your refund will be calculated as follows:
- If the unit is received and is unopened, unused and in its original shipped condition, the refund amount will be the purchase less a $20 return shipping fee.
- If the unit has been used (any part in contact with water, water spots etc), mishandled, improperly packed or missing items, the refund amount will be the purchase price less a 24% disposal and handling fee in addition to the $20 return shipping fee.
BerkeyFiltersUSA shipping now expanded with international shipping to over 130 countries
Shipping Services Include Duties and Taxes (Destination Duties Paid)
- International Standard (Best value 6-12 days transit)
- International Express (DHL 2-3 days transit)
All international shipping services include all duties and taxes required by your country so you won't experience any unexpected costs once your purchase arrives. All services are highly reliable and tracking is provided every step of the way so you'll always know where your purchase is.
If you're not on a tight schedule, International Standard is an unbeatable choice for shipping to your country and like all our international shipping, you will not have to pay any additional costs to receive your purchase.
Please note that you are responsible for ensuring that your purchase is an allowable import.
BerkeyFiltersUSA - Layaway and Financing Plans
Want Your New Berkey Water Filter Later?
We have the most flexible Layaway Plan for those who are planning to purchase a Berkey Water Filter for a future event. It's easy, quick and securely powered by PayPal. You make a down payment (of your choice) and select the number of payments you desire.
PLEASE NOTE: Layaway means that your will make a downpayment followed by a series of monthly payments. AFTER the item on Layaway is fully paid for, THEN your Berkey will be shipped to you.
If you cancel the plan, please be aware that 1.9% of the total purchase price is non-refundable - this is the service fee provided to the finance company and neither you nor us can get it back.
LAY-BUY LAYAWAY PLAN - SEE HOW IT WORKS
Lay-Buy makes it easy for you to buy the products and services that you need by paying for them via a down payment and up to three monthly instalments.
AFFORDABLE: Our calculator allows you to select the down payment you can afford to layby today and the amount of months you need to pay off the product.
SECURITY: All Payments are processed within PayPal’s secure environment.
CONVENIENCE: Payments are automatically setup between you and the seller with no intervention by either party ever. Unless a payment is missed.
FLEXIBLE: You can also call us to move the pending payments earlier or later.
CHOICE: A Lay-Buy Payment can be made and recurring profile setup via your PayPal account or your credit card.
5 SIMPLE STEPS
Select the normal checkout button (not the PayPal button)
2. PROVIDE SHIPPING AND CONTACT INFORMATION
Please double check your typing, this is the only way we can contact you and the destination to ship your Berkey.
3. SELECT SHIPPING METHOD
We highly recommend
- Continental USA - UPS Ground (6-10 day transit)
- Off-Continent USA - UPS Air
- International - Standard International Service (6-12 day transit)
4. SELECT LAYAWAY PAYMENT (PUT IT ON LAYBUY)
Please ensure the Billing address is correct to avoid a transaction error. Then select "Put it on LayBuy" and Click "COMPLETE ORDER"
5. CHOOSE YOUR LAYAWAY OPTIONS
Payment calculator makes it easy for you to set up your own payment plan.
6. CLICK "PUT IT ON LAYBUY" TO ENTER PAYPAL
Complete down-payment and setup recurring profile in PayPal’s secure environment.
Payments are processed by PayPal on the scheduled date YOU set. Check your order status within your PayPal reporting module. Contact us if you want to move your payments earlier or later.
Receive the item or service shortly after your last payment.
No interest charges ever, no membership fees ever – NO DEBT.
We believe that knowing what to expect is important to our customers happiness and want to make you aware of the following:
- There is a 1.9% up-front, non-refundable administrative fee for all layaway plans. This is charged on the full amount of the purchase including shipping charges. We do not receive this amount, it is paid to our financial partner who coordinates and administers this convenience layaway plan with PayPal.
- Cancellation of your Layaway plan will incur a cancellation fee of USD $50.00 which will be withheld from any refund amount due to cancellation.
- If the item is returned after receiving the product, the buyer is responsible for proper packing and any shipping charges. Click here for our Return Policy.
- Be sure to read our Layaway Agreement which is the agreement that covers your Layaway purchase. Click Here to Read Layaway Agreement Terms.
Want Your Berkey Water Filter Now?
QUESTIONS & ANSWERSAsk a Question
I'm having trouble deciding what type of unit and filter to get. Also, I have a water softener. Will that affect the filter life? Do you have to use pre-softened water? I have high levels of Perchlorate and my doctor recommended a Berkey filter. Any help would be appreciated. Also, it is a two person household. Thank you
Hi there, those are great questions. The Berkey water filter should not be used with a water softener as it is not well suited to sodium or potassium water - tests have shown that the filter deteriorates and plugs in that application. Additionally, the Berkey has never been tested for the removal of percholate.
If you need to reduce percholate you may need to consider one of three types of solutions articulated by the EPA:
"Regenerable and single-pass ion exchange, reverse osmosis, and fixed- and fluidized-bed biological treatment can all remove perchlorate from drinking water sources."
Of those 3, the one that is most commonly available residentially would be the Reverse Osmosis Water Filtration System (Click this link to see).
How does it do with particulates. Our well water has sand and fine silt.
The Berkey ceramic filter is a great choice for water with particulates like sand and silt. It will easily remove sand and silt from your drinking water. Like any mechanical filter, certain types of particulates will slow water flow rate. When you notice the rate has significantly slowed, simply remove the filter and brush it briskly under running water. A green Scotch brite scour pad or a stiff nylon bristled brush is all that's needed. Once that is done, simply re-install the filters and you're all set. Unlike the black BB9 filters, these ceramic filters do not need to be primed when they've been cleaned which makes them a great choice when you've got source water that has a high level of particlulates.
How long does it take to filter water
That's a great question! The Big Berkey with 2 BB9 black filters should fill in 2-4 hours, on average a little over 3 hours. The actual time depends on variations in the manufacture of each filter, the local water condition and also how well the filters were prepped and primed. Many people fill up at night so they wake up to a full tank.
Hope this is helpful. Have an amazing day!
how much is it for extra system?
You can shop for deals on bulk items in our warehouse section. There we provide great prices on items such as bulk quantities.
Does it filter metals (copper)?
Yes the BB9 Black Berkey filters have been tested to reduce Copper metal levels by 99.9%. Other metals that are removed like this are lead, iron, chromium, manganese and many more.
Hope this is helpful!
Is there a warranty?
Good question! Yes - new Berkey systems come with a full manufacturer warranty. Additionally, we have a 30 day happiness guarantee - during this period we will work with you as much as needed - whether you simply need some assistance in setting up the system or help troubleshooting any aspect of the system... during this time you can return the product for a full refund (less return postage costs).
Have an amazing dayy!
Big Berkey Water Filter - Top Selling Kitchen Countertop Water Filter
Now available with 9-inch Super Stearasyl Ceramic Candles
Welcome to Fresh, Pure Healthy Water
Why Wait? Purchase Now to Begin Enjoying the Benefits from Drinking Pure Berkey water from your kitchen countertop water filter
2 Gallon Berkey Water Filter with 2 9-inch Super Stearasyl Ceramic Filters
Popular model for people who want the best at an affordable price
The versatile Big Berkey water filter is the perfect Berkey water filter for those who want great Berkey water at at the best available price. The Big Berkey filter is sized to be the perfect water filter for 1-4 people and is the perfect size for your kitchen countertop water filter. It comes complete with 2 9-inch Ceramic Candles.
An affordable solution for people who do not have water with heavy metals such as lead. Additionally, the recommended replacement schedule also impact the decision to use ceramic or the BB9:
- Black BB9 last about 6000 gallons or 4 years whichever occurs first (per set of 2)
- 7-inch ceramic filters last about 800 gallons or 6 months, whichever comes first (per set of 2)
- 9-inch ceramic filters last about 1200 gallons or 6 months, whichever comes first (per set of 2)
- Comes with 2 9-inch Super Stearasyl Ceramic Filters.
- The Big Berkey Water Filter has a storage capacity of about 2 gallons (8.5 liters).
- Upper chamber nests within the lower chamber for easy transport (13" tall).
- Fully assembled, the Big Berkey stands 19" in height with a diameter of 8.5".
- Manufactured from high-grade polished 304 Stainless Steel.